Please note that Projekt97 will not be held responsible and will not offer replacements or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a replacement with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
However, in case of a damaged product or a manufacturing error, Projekt97 offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team if there are any issues with your order, we are more than happy to assist you.
If you have any further questions, please don't hesitate to contact us at projekt97official@gmail.com.